Effective Date: 7/18/2025
This Payment Policy outlines how payments are handled on DropMarque for both buyers and vendors. By using our platform, you agree to the terms listed below.

🛒 1. Accepted Payment Methods

DropMarque accepts the following payment methods for customer orders:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Mobile Wallets (coming soon)
  • Debit/Credit Card (if integrated via payment gateway)

All payments are processed in Pakistani Rupees (PKR).

🔐 2. Secure Transactions

  • All online payments are processed through secure and verified payment gateways.
  • We use SSL encryption and secure servers to protect your data.
  • DropMarque does not store full credit/debit card information on our servers.

🧾 3. Order Confirmation

  • Orders are confirmed only after full payment is received (except for COD orders).
  • In case of failed payment, the order will not be processed until resolved.

🔁 4. Refunds

  • Refunds are processed as per our Refund & Returns Policy.
  • If payment was made online, the refund will be returned to the original method.
  • For COD refunds, we may request bank details to issue a transfer.

💼 5. Vendor Payments

  • Vendors receive payments for completed orders after deducting platform commission.
  • Payments are released on a weekly basis for all eligible orders.
  • Orders canceled or returned are not paid out.
  • Vendors must keep bank account details updated to avoid payout delays.

📉 6. Payment Issues

If you face any issues related to payment, double charges, or failed transactions, please contact our support team at:
📧 contact@dropmarque.com

📢 7. Changes to Payment Policy

DropMarque reserves the right to update this payment policy at any time. All updates will be posted here and take effect immediately.